Kaiser Permanente app good for
I am using it to communicate with my doctor and I found the mail function really seamless. Simple and clean interface overall
I always have a little bit of dread when I open an app and it requires I update to use it. In this case, the update was completely transparent. The app works just as well as before, which happens to be pretty darn good.
Ive had no problems emailing my doctor, or viewing old test results (some prior reviews said they couldnt do these).
I am using this on an iPhone 6 Plus, and I find a perfectly easy to read and use, and I feel like the app makes fairly good use of the real estate. It could compress things a bit more and fit more information on the screen, but its good enough.
The app works fine for me. As for the general comments of Kaiser services going downhill in one or two of the reviews, I have found it pretty much just as easy to get appointments with my PCP or specialist as I ever have been able to in NorCal, where I have been with Kaiser for 13 years. Maybe its a regional thing.
I dont know why people like to said something not true??? This app really nice and easy! Fast for looking appointment anywhere you want sand and receive massage from your dactor same time or same day so thats what we looking for. And phone call its only taken you one minutes with customer service to respond to you and thy so nice and helpful
You can do everything you need to on this app with no issues. View tests, request meds, make appointments, send messages. Cant see anything to complain about save the fact they took away the ability to open it using the fingerprint reader.
Kaiser Permanente- great Docs, service, care, app. This app allows one to email Docs, schedule appointments with GP, see test recent and precious test results. Very rarely do I write reviews - KP, keep up the great works. This app saves me time, improves communication with Docs and other KP staff, and keeps me informed. Thank you.
This app is awesome. I use on my iPhone 6+ and have it set up to use my fingerprint to unlock the app. Easy to make appointments with primary care doc, order Rx refills, and email (some) doctors.
I love it!
People post about not being able to copy/paste password but why dont they set up and use the fingerprint feature?
Some bad moments
Honestly Kaiser, everyone is saying the same thing. And has been doing so for a year. Anybody home?
App is much easier to email doctor but not the full website. Touch ID doesn’t work anymore and that is the MOST frustrating feature of his app. Also, doesn’t always send notifications that there are new emails or test results so late in getting that vital information from Doctor. App doesn’t support full entry from doctor of test results.
Touch ID keeps getting turned off. Cant reply to messages. Took me 4 trys to refill my prescription. And very rough display on iPhone 7.
This app has all the benefit of a video game. Every time I try to order my prescription by mail, nothing happens and the meds show up again as "available to fill." Three times so far Ive gone through the order process, even including notes requesting they send the meds or tell me why they wont. Nothing. Email my doctor, nothing. Im not in a Kaiser area while theyre open, so mail order is the only way I can legally obtain these. Meanwhile, my health problems are coming back without the medications. Is it the app? The pharmacy? The internet? Using this app gets me nothing but frustrated.
When interfacing the app there is content that doesnt show. Specifically the agree/disagree button when submitting an email to my Dr.
I noticed that this app hasnt been updated since the iOS10 release. Someone appears to be asleep at the wheel.
Its been more than 2 years and perhaps every app on the AppStore is optimized by now to iPhone 6/6+ now 7 but not Kaiser App? Why? What is the reason?